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FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2018
Who should i to contact if i have question?

If you require assistance you can get in contact by:
Live Chat; bottom right of the page – available weekdays 9am-6pm GMT
Phone; 07494 916329 – available Mon-Fri 9am-6pm GMT
Email; info@sdperformance.co.uk – response in 24 hours (weekdays)

How can i cancel or change my order?

Email us ‘info@sdperformance.co.uk’ with your order number and details on the return. We’ll respond to you within 24 hours (weekdays), to confirm receipt and give more details on the return process.

How can i return a product?

Email us ‘info@sdperformance.co.uk’ with your order number and details on the return. We’ll respond to you within 24 hours (weekdays), to confirm receipt and give more details on the return process.

How long will it take to get my package?

We aim to have all items delivered within 48hours of dispatch. However, this is subject to availability.

Do you ship outside of the U.K?

Yes, we ship worldwide. However, please contact us before placing an order.

My item arrived damaged, faulty or not as described. What should I do?

Please can you email ‘info@sdperformance.co.uk’ with your order number and proof of the faulty item. We’ll get in touch with you within 24 hours (weekdays), to confirm receipt and give more details on the return process.

Do you provide a warranty on your parts?

Yes all SD Esstienal products come with a standard 1-year warranty. 3rd-party products may have manufacturer warranty please check the product description for more information.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

Company name: S&D PERFORMANCE LTD.
Company number: 13858823

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